How do I contact the mellifluoustop?

You can email us at sound@mellifluoustop.com and our customer service team will be happy to assist!

Do you ship worldwide?

Yes.

Where are you from?

We ship the goods from Singapore.

What payment methods are accepted?

We accept major credit cards (VISA, Mastercard, AMEX) and PayPal.

When will my order be processed?

All orders are processed and shipped from our warehouse. Please allow more time to process your order during holidays and promotions. We process orders from Monday to Friday. Orders will be processed within 1-3 business days of the order date and shipped the next day after the processing date. Please note that we do not deliver on weekends.

How long will it take to receive my order?

Due to high demand, orders can take 2-4 weeks.

What happens if I don’t receive my order?

If you do not receive your order within 30 days of shipment, you are eligible for a full refund.

Do I have to pay duties and taxes?

The prices shown on our website do not include taxes and duties in euros, which means you may have to pay duties and taxes after you receive your order. Import duties, duties and related customs fees may be levied.