Happiness guarantee
If for any reason you are not completely satisfied with the product, we are proud to offer you a 30-day money-back guarantee.
If it has been more than 30 days since your purchase, unfortunately we cannot offer you a refund or exchange. But please contact us and we will do our best to solve the problem for you.
Non-refundable items:
ยท Gift card
In some cases, only partial refunds are allowed (if applicable/approved)
In order to complete your return, we need a receipt or proof of purchase/order confirmation.
Please do not return the product without first contacting us.
Start of process
Please contact sound@mellifluoustop.com to initiate a refund and/or return.
Free return
We will provide instructions on how to return unused products. We will send you a shipping label with paid postage, but you may need to reuse the shipping label or pack the product in the box you provided.
Refund process
We will process your refund within 3-5 business days and automatically transfer the amount to your credit card or original payment method.
If you have not received your refund after 5 business days (from the time you sent the product back), please contact us at sound@mellifluoustop.com