This Privacy Policy describes how mellifluoustop (the “Website”, “us” or “our”) collects, uses and discloses your personal information when you access. For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a visitor to the Website or another individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the website, update the “Last updated” date, and take any other action required by applicable law.

How do we collect and use your Personal information

In order to provide our services, we have collected personal information about you from a variety of sources over the past 12 months, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes listed below, we may also use the information we collect about you to communicate with you, to provide the Services, to comply with any applicable legal obligations, to enforce any applicable terms of Service, and to protect or defend the Services, our rights to the Services, and the rights of our users or others.

What personal information we collect

The type of personal information we collect about you depends on how you interact with our website and use our services. When we use the term “personal information”, we mean information that identifies you, relates to you, describes you, or may be associated with you. The following sections describe the types and specific types of personal information we collect.

Information we collect directly from you

The information you submit to us directly through our services may include:

· Basic contact details including your name, address, telephone number and email.

· Order information includes your name, billing address, shipping address, payment confirmation, email address, phone number.

· Account information includes your username, password, and security questions.

· Shopping information, including items you view, place in your cart, or add to your wish list.

· Customer Support information includes information that you choose to include in your communications with us, such as when sending messages through the Services.

Some features of the Service may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect through cookies

We also automatically collect certain information about your interactions with the Services (” Usage Data “). For this purpose, we may use cookies, pixels and similar technologies (” cookies “). Usage data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

Information we receive from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

· Companies that support our website and services, such as Shopify.

· Our payment processors collect payment information (such as bank account, credit or debit card information, billing address) to process your payment in order to fulfill your order and provide you with the products or services you have requested to fulfill our contract with you.

· When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties with whom we work may use online tracking technologies (e.g., pixels, web beacons, software developers) to automatically collect certain information suites, third-party libraries and cookies.

Any information we receive from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of any third party. For more information, please see the Third Party Websites and links section below.

• How do we use your personal information
• · Provides products and services. We use your personal information to provide services to you in order to fulfill a contract between us and you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, and enabling you to comment.
• · Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional messages by email, SMS or postal mail, and advertising to show you products or services. This may include using your personal information to better tailor services and advertising on our website and other websites.
• · Security and fraud prevention. We use your personal information to detect, investigate or take action on possible fraudulent, illegal or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with others. If you believe your account has been compromised, please contact us immediately.
• · communicate with you. We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interest to respond to you, to provide you with effective services and to maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our website. About our use of cookies associated with Shopify store power supply detailed information, please refer to https://www.shopify.com/legal/cookies. We use cookies to support and improve our website and services (including remembering your actions and preferences), to run analytics and to better understand users’ interactions with the Services (in accordance with our legitimate interest in managing, improving and optimising the Services). We may also allow third parties and service providers to use cookies on our website to better customize services, products and advertising on our website and other websites.

Most browsers accept cookies automatically by default, but you can choose to set your browser to delete or reject cookies through browser controls. Please keep in mind that deleting or blocking cookies may negatively affect your user experience and may cause certain services (including certain features and general features) to not work properly or to no longer be available. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

How do we disclose Personal information

In some cases, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such cases may include:

· with vendors or other third parties who provide services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

· works with business and marketing partners, including Shopify, to serve and advertise to you. [Note to merchants: If using Shopify’s advertising services, such as Shopify Audiences, please insert the following sentence] [For example, we use Shopify to support personalized advertising through third-party services]. Our business and marketing partners will use your information in accordance with their own privacy statements.

· when you direct, ask us, or otherwise consent to us disclosing certain information to third parties, such as shipping products to you with your consent or integrating through your use of social media widgets or logins.

· cooperate with our affiliates or other entities within our group of companies in a manner consistent with our legitimate interest in the successful operation of our business.

· in connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.

In the past 12 months, for the purposes set out in “How we Collect and Use Your Personal Information” and “How We Disclose Personal Information” above, we have disclosed the following categories of personal information and sensitive Personal information about users (indicated by *) :

category	Container class
· identifiers, such as basic contact information and certain order and account information· Business information, such as order information, shopping information, and customer support information· Internet or other similar Internet activities, such as using data	Container class· Providers and third parties who provide services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)· Business and marketing partners· Affiliates

We do not use or disclose sensitive personal information to infer your characteristics.

During the past 12 months, we have “sold” and “shared” (these terms are defined in applicable law) personal information for the purpose of engaging in advertising and marketing activities, as set out below.

Categories of personal information	Container class
Identifiers, such as basic contact information and certain order and account information	Business and marketing partners
Business information, such as records of purchased products or services and shopping information	Business and marketing partners
Internet or other similar network activities, such as the use of data	Business and marketing partners

User generated content

The service may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Service, that content will be public and accessible to anyone.

We do not control who has access to the information you choose to provide to others, and we cannot ensure that parties who have access to such information respect your privacy or ensure its security. We are not responsible for the privacy or security of any information you publicly provide, nor for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third party websites and links

Our website may provide links to websites operated by third parties or other online platforms. If you click on a link to a website that is not owned by us or under our control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information on these sites. The information you provide in public or semi-public places, including information you share on third party social networking platforms, may also be viewed by other users of the Services and/or users of these third party platforms, but we have no restrictions on its use or by third parties. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, except as disclosed in the Services.

Child data

These services are not intended for use by children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you can request its removal by contacting us using the contact details listed below.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (these terms are defined in applicable law) personal information of individuals under the age of 16.

Security and retention of your information

Please note that no security measure is perfect or indestructible and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

• Your rights and choices
• Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and in some cases we may deny your request where permitted by law.
• · Right of access/Right to know. You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
• · The right to delete. You may have the right to ask us to delete the personal information we maintain about you.
• · Right of correction. You may have the right to request that we correct inaccurate personal information we maintain about you.
• · Right to portability. In some cases and with certain exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.

The right to opt out of selling, sharing, or targeting advertising. You may have the right to instruct us not to “sell” or “share” your Personal Information, or to opt out of processing your personal information for “targeted advertising” purposes as defined in applicable privacy laws. Please note that if you visit our website with Global Privacy controls enabled to opt-out of the preference Signal, depending on your location, we will automatically treat this as an opt-out of the device and browser you use to access the Website to request to “sell” or “share” information.

• The right to restrict and/or choose not to use and disclose sensitive personal information. You may have the right to direct us to limit the use and/or disclosure of sensitive personal information to the extent necessary to perform the services or provide goods reasonably expected by an ordinary individual.
• · Limit processing: You may have the right to ask us to stop or limit our processing of personal information.
• · Withdrawal of consent: If we rely on consent to process your personal information, you may have the right to withdraw that consent.
• · Appeal: If we refuse to process your request, you may have the right to appeal our decision. You can do this by responding directly to our denial.
• · Manage communications preferences: We may send you promotional emails, and you can opt out of receiving those emails at any time using the unsubscribe option shown in the emails we send you. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed.

You may exercise any of these rights by following the instructions on our website or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. Before responding substantively to a request, we may need to collect information from you to verify your identity, such as your email address or account information. Subject to applicable law, you may appoint an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we will ask the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond promptly to your request as required by applicable law.

We use Shopify’s advertising services, such as Shopify Audiences, to help personalize the ads you see on third-party websites. To limit the use of these advertising services Shopify stores will your personal information is used to this kind of service, please visit https://privacy.shopify.com/en.

complain

If you have a complaint about the way we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal against our decision by contacting us using the contact details listed below, or to lodge a complaint with your local data protection authority.

International user

Please note that we may transfer, store and process your personal information outside of your country of residence, including the United States. Your personal information is also processed by employees, third party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognised transfer mechanisms, such as standard contractual clauses of the European Commission, or any equivalent contract issued by the relevant competent authority in the United Kingdom, as the case may be, unless the country to which the data is transferred has been determined to provide an adequate level of protection.

touch

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your available rights,  please don’t hesitate to contact us for email at sound@mellifluoustop.com